Admins of an Advanced plan have the ability to define specific IP addresses which will be able to access the account. This is useful if want to restrict account access to users from a specific location (e.g. your office, a VPN, etc.).
Any user attempting to log in with an IP address that does not match an address on your list will receive an error message and will not have the ability to proceed.
To access the this feature, go to your settings and locate “IP restriction” and add the allowed IP(s).
To ensure that no one gets blocked we recommend to first add your own IP, then all relevant IP addresses. If you don’t add your own address, you will receive an error message like this:
Provide a descriptive name for the IP address (Office, Home, etc.) and add in the respective IP address number. At the moment we do not support CIDR notations (i.e. 198.51.100.0/22)
IMPORTANT: Once you add an IP address to the allowed list, any user who tries to access the account from another IP will be blocked. Please use static IP addresses, at least for the account administrator (you). A static IP address is simply an address that doesn’t change.