Account Billing

Useful information about your account and subscription operations.

Subscription Overview

* Available to Admins * You can manage your account subscription from the billing area. You have a 24/7 full control over your account settings. In the Billing area may upgrade and downgrade at anytime, have full access to your billing information, download your invoices and cancel your account. You will pay Onpipeline on a […]

How is the subscription cost?

When calculating the cost of your invoice, there are two factors: The number of active seats in your company account The subscription plan you have Onpipeline is available in 3 different plans: Pipeline, Standard and Advanced. All our accounts are billed monthly. For example, in a Pipeline Plan: 5 users x $25 per user = […]

Free Trial

We offer you the opportunity to try for free for a limited time. During your free trial you will not be charged , you are free to use all the features at no cost. If you are unhappy with Onpipeline just leave the trial expire,  your account will be deleted automatically at the end of […]

How can I see Onpipeline invoices?

To view any invoice in the company account, go to your Billing (only available to Admin users) and locate the PAYMENTS AND INVOICES tab. Invoices will be issued automatically when your account is billed. You will see the last 3 dpf invoices. To show older invoices click on the show all button. The information displayed […]

Upgrade, downgrade or cancel

Admins can upgrade, downgrade or cancel from the Billing area. Any change made to your account will be prorated. It means we will calculate used/unused time within your billing period and bill you accordingly in your next invoice. This applies to both downgrades and upgrades. You may cancel your subscription at any time within your […]

VAT exemption

All customers outside the EU will not be billed with VAT. Customers within the EU are entitled to exemption if they provide a valid  VAT Id registered at Vies. EU customers that are not registered at Vies will be billed with VAT 23% until a valid registration is provided. If you wish to check your […]

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