Account Billing

Useful information about your account and subscription operations.

Subscription Overview

Admins can manage the account subscription from the billing area. You have a 24/7 full control over your account. In the Billing area may upgrade and downgrade at anytime, have full access to your billing information, download your invoices and cancel your account. How to Subscribe  You will be required to enter your billing details. […]

Calculating the cost of your invoice

When calculating the cost of your invoice, there are two factors: The number of active seats (users) in your account The subscription plan you have Onpipeline is available in 3 different plans: Pipeline Standard Advanced https://www.onpipeline.com/pricing/ There are no usage fees in Onpipeline! Costs are based solely on the number of active users. For example: […]

Free Trial

We offer you the opportunity to try for free for a limited time. During your free trial you will not be charged, you are free to use all the features at no cost. You can set up your account and onboard your team without any limitations. This means you can continue working with the same […]

How can I see Onpipeline invoices?

To view any invoice in the company account, go to your Billing (only available to Admin users) and locate the PAYMENTS AND INVOICES tab. Invoices will be issued automatically when your account is billed. You will see the last 3 dpf invoices. To show older invoices click on the show all button. The information displayed […]

Upgrades, Downgrades and Cancellation

Admins can upgrade, downgrade or cancel from the Billing area. Upgrades/Downgrades Any change made to your account will be prorated. This means we will calculate the used/unused time within your billing period and bill you accordingly on your next invoice. Any proration will be processed at the end of the billing period. Adding a user […]

VAT exemption

All customers outside the EU will not be billed with VAT. Customers within the EU are entitled to exemption if they provide a valid  VAT Id registered at Vies. EU customers that are not registered at Vies will be billed with VAT 23% until a valid registration is provided. If you wish to check your […]

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